FAQ

How does Registration Work?

In order to allow churches to register groups, our registration occurs in 2 phases. 

Phase 1: Purchasing Tickets (or "spots")

  1. Click "Register Now" at the top of the  event page.
  2. Select the number of people for whom you are registering.
  3. Complete the Billing information.
  4. Click "Submit"

Phase 2: Inputting Information

  1. Under, create an account and answer event-specific questions, choose either "I'm attending" if you purchased the spot for yourself AND others or "Reassign my ticket" if you purchased the spot on someone else's behalf. Note: If you are ONLY purchasing on someone else's behalf and ARE NOT attending the event, SKIP to step 4.
  2. Enter email and click "Submit"
  3. Answer questions on screen as they appear. Click "Complete event Registration" Button
  4. Assign Additional tickets. Assign your extra tickets by clicking the "Assign" button on each ticket on your screen and entering the corresponding name and email address of the intended recipient(s). They will receive an email with instructions on how to accept the ticket and Complete their event registration(s). (They will begin this process by clicking the button in the email labeled "Claim your ticket")
  5. GROUP LEADERS: To track the progress of your group members registration, save the URL at the top of the page where you assigned your tickets.  Each ticket will have a BLUE "assigned" label if they are incomplete or a GREEN "Completed" Label if they are complete.

What if I can't attend? Can I Get a Refund?

While tickets are not refundable, they are transferrable to another participant. However, if KentuckyWMU cancels an event, all participants will be refunded any registration fees incurred.